Welcome!
Do you LOVE building strong relationships, helping businesses grow, and being the trusted face that ensures clients achieve their goals? Are you excited about representing a team that delivers consistent, proven results and creates a lasting impact?
At Pressure Washing Marketing Pros, we specialize in serving pressure washing and exterior cleaning businesses, enabling them to thrive through our dedicated marketing strategies. Our commitment to excellence means your role as a Client Success Manager isn’t about managing dissatisfaction—our clients are already happy! Instead, it’s about deepening relationships, driving growth, and creating extraordinary client experiences.
This isn’t just a job; it’s an opportunity to join a fast-paced, client-focused team that values innovation, personal growth, and teamwork. You’ll work with thriving clients from across the globe, including the US, Canada, Australia, and Europe, ensuring their success while taking your career to the next level.
Read Below, then begin your application at the bottom of this page:
What We Offer:
Remote Work Flexibility: Work from anywhere in the world.
Exciting Team Environment: Collaborate with a supportive and fun international team.
Competitive Salary: Earn between $1,600 and $3,000/month based on experience.
Bonuses: Regular, recurring bonus opportunities for upsells and client testimonials.
Growth Opportunities: Develop personally and professionally in a role that makes a real difference.
The Role
As a Client Success Manager (CSM), you’ll play a vital role in ensuring our clients are successful, satisfied, and supported every step of the way. This isn’t just a job—it’s an opportunity to make a real difference.
Responsibilities
Client Onboarding: Ensure seamless onboarding for new clients with clear agendas and action plans.
Client Retention: Foster long-term relationships by addressing client needs, resolving challenges, and promoting best practices.
Ongoing Support: Act as the primary point of contact for clients, ensuring their campaigns meet and exceed expectations.
Upselling & Referrals: Identify opportunities to expand services, recommend enhancements, and secure client referrals.
Collaboration: Work closely with internal teams to deliver exceptional results, monthly reports, and updates that align with client goals.
What You’ll Need to Succeed
Experience: At least 3 years in customer service, with a background in marketing or commerce preferred.
Tech-Savvy: Comfortable using tools like Google Suite, ClickUp, Slack, and Zoom.
Clear Communication: Fluent in English with excellent written and verbal skills.
Problem-Solving: Proactive, detail-oriented, and ready to address challenges head-on.
Team Player: Collaborative, adaptable, and passionate about delivering top-tier service.